Great customer service! They responded quickly to my Yelp quote request & to the additional questions I had. They showed up when they said they would, and were quick and professional. I would highly recommend!
After my couch and armchair donation was declined by the Salvation Army, I had to quickly move them out of my stairwell. Thankfully, Nova Junk was able to fit me into their pickup route the same day. Oscar and Jose were very quick and courteous in moving the bulky items away, and the whole job was completed less than two hours after I made the initial call. I was very impressed with their service.
I needed the removal of both a queen-sized bed & a 2nd refrigerator to make room for my aging Mother's hospital bed as she comes home for hospice/end-of-life care. The three man crew was quick, friendly, and actually helped get the last portion of the bed frame dismantled. For the price...compared to about $145 MORE quoted by 1-800-SHALL-NOT-BE-NAMED ...it was a smooth job in the middle of a tumultuous day at a reasonable cost. Thank you!
I found Nova Junk removal by doing a quick search on Google. I only had a few pieces of furniture to dispose of so, I was looking for a company that had a fair and reasonable quote. I found that with Nova Junk. They gave me a window of time for arrival. Called me 45 mins in advance. They were professional. Quick and pleasant. I will definitely use again.
I've used Nova Junk twice over the past few months and love them! I literally found them online and took a chance. They are always prompt, nice, quick and very reasonable. I was clearing out my father's estate which was a very stressful time. They were one aspect I never had to worry about!
I have used this company twice and each time they have been prompt, courteous and reasonably priced. A shout-out to OMAR who recently lead a team to pick up my projection television, et. al. He even gave me free advice on totally unrelated water drainage issues that I have been having. Thanks again Omar.
I was very impressed with the services of Nova Junk Hauling from initial contact to completion. My inquiry was promptly responded to with a very reasonable quote on a Sunday evening, yet. The young woman I spoke with on the telephone was most pleasant and accommodating. They kindly squeezed me into a busy schedule. The two gentlemen called 30 minutes before their arrival, and arrived 100% on-time. The guys were friendly, fabulous, courteous, well spoken, professional, and very good at their job. They did everything in their power to make the move completely painless for me. They actually charged me less than I was quoted, as the load was not that large (they also accept check or credit card on the spot!) So, from initial appointment through payment, I cannot recommend Nova Junk Hauling highly enough. I have added them to my contact book, and will most happily look forward to using their services again. Thank you, Nova Junk!
EXCELLENT experience! The team was very thorough, professional and quick. When we said take everything, they didn't leave anything behind. I highly recommend Nova! I also like that they distribute and donate what isn't actual trash!
Nova Junk is the best of the best! Norman and his crew are trustworthy, professional, understanding, polite and respectful. I was extremely pleased with how they immediately introduced themselves upon arrival, called before arriving, were on time, and verified which items were to be removed. The crew worked closely together as a team and were the most polite group of guys in their inter-actions with me. After the job was done, Norman called to ensure I was satisfied and that there were no issues. A scale of 1 -10, does not go high enough for this extremely professional company!
Nova Junk arrived on-time and prepared. They were able to remove my items quicker than expected, including a few items I discovered I needed removed after submitting for my initial quote. Great experience and I would absolutely recommend Nova Junk.
I am really pleased with my experience with NOVA Junk. I was able to get a quote through Yelp, and their quote was much better than their competitors. Scheduling was a breeze. Three men showed up, and all I had to do was point to the items I wanted removed and they did all the hard work. They worked quickly and took care to not damage the walls or floors while they worked. I was given a final quote once everything was in the truck and it turned out to be less than I was initially quoted, so that was the cherry on the top of a great experience! I will definitely use NOVA Junk again in the future if we ever need furniture removed.
NOVA Junk Removal came to the rescue after College Hunks failed me. They were able to come out to me in Laurel, MD just a few hours after my request. They were very fast and professional. I highly recommend this service.
The crew came to my house within 48 hours of my phone call to remove junks and old storage shed. The price is very reasonable and their service is great. The staff is courteous and very professional. Great job!
Nova Junk provide excellent service, hauling away a condo full of furniture that I needed to get rid of. I really like the way they do business -- recycling whatever they can, paying workers comp, etc. I thought their price was quite competitive and fair. Omar is a true professional, and he and his team (Rolland, Basharty, etc.) were on time, worked quickly but carefully, and just did a great job. I am happy to tell others about them.
I found NOVA Junk on Yelp and spoke with the owner, Norman, to set up some time for his team to come get some old furniture and misc junk I wanted removed. Miguel & Omar showed up on the earlier part of the window which was given to me and were in and out in less than 30 minutes. They were very respectful of my home and checked in with me before and after to make sure everything was done how I needed it. I would definitely recommend them!
Service was good overall. Nova Junk removal service was on time, quick, and professional. The reason it is not 5 out of 5 stars is that the website states that they “professionally dispose of all types of waste.” However, I needed to have some old unused paint hauled away and was told by the crew when they arrived that they couldn’t accept it.
Nova Junk is amazing! Scheduling was so easy with Norman and they made my moving day seamless with Steven and Pablo picking up my furniture. They were efficient, polite, and courteous. I would highly recommend using them!
The company responded to our request promptly and scheduled a pickup in a very short time. The pickup crew came and the three young people are all very friendly and finished the job in a short time and cleaned up the spot we piled up the junky items we had even though we told them we could do it by ourselves. These are very professional people and trust worth. We will definitely use this company again in the future.
Excellent service, showed up early and called in advance. Not only cleared out junk efficiently, 2 men moved furniture from my basement to my first floor without doing any damage to my home or furniture. They worked as a team and WAs reliable. I will definitely hire Nova Junk Removal in the future.
I asked for several estimates to get rid of some furniture in my home. Nova junk was almost the lowest price, but with the highest recommendations from reviewers. I must add my vote to this high score. The crew came on time, called before coming to alert me of their arrival time, were polite and careful in everything that they did. I will definitely use them in the future!
We required an old 1950's era shed and junked-interior cleared from our property. Norm was quick to respond to our inquiry and offered a fair quote. Him and his crew showed up right on time and cleared everything in under 2 hours. They left the work area clear of debris and called after to confirm the work was completed and back gate closed. I would recommend Nova Junk and certainly use their services again.
I work for EFH Contracting, we do home remodeling, renovations, etc. and we use Nova Junk on every job. They are well priced and the workers are great. They are always on time, very friendly, get the job done right, and leave the site clean. We will continue to use them