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Privacy Policy

Nova Junk has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

Nova Junk does not sell, share or distribute Customer Information to any third party organization.

Accountability
Nova Junk is responsible for maintaining and protecting customer information under its control.

Identifying Purposes
The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Consent
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection
The customer information collected must be limited to those details necessary for the purposes identified by Nova Junk Information must be collected by fair and lawful means.

Limiting Use, Disclosure and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Accuracy
Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information
Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness
Nova Junk is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions
Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Nova Junk.

The company responded to our request promptly and scheduled a pickup in a very short time. The pickup crew came and the three young people are all very friendly and finished the job in a short time and cleaned up the spot we piled up the junky items we had even though we told them we could do it by ourselves. These are very professional people and trust worth. We will definitely use this company again in the future.
Freda Chao
Freda Chao
14:21 04 Feb 19
Excellent service, showed up early and called in advance. Not only cleared out junk efficiently, 2 men moved furniture from my basement to my first floor without doing any damage to my home or furniture. They worked as a team and WAs reliable. I will definitely hire Nova Junk Removal in the future.
Dezi Kolani
Dezi Kolani
17:11 28 Jan 19
I asked for several estimates to get rid of some furniture in my home. Nova junk was almost the lowest price, but with the highest recommendations from reviewers. I must add my vote to this high score. The crew came on time, called before coming to alert me of their arrival time, were polite and careful in everything that they did. I will definitely use them in the future!
Jim Blackie
Jim Blackie
19:19 18 Jan 19
We required an old 1950's era shed and junked-interior cleared from our property. Norm was quick to respond to our inquiry and offered a fair quote. Him and his crew showed up right on time and cleared everything in under 2 hours. They left the work area clear of debris and called after to confirm the work was completed and back gate closed. I would recommend Nova Junk and certainly use their services again.
Cody Clarke
Cody Clarke
17:03 18 Dec 18
The guys were so friendly and patient when I was running a little late. Also very efficient with removing my items. I’d highly recommend them!
Amy Olson
Amy Olson
13:20 14 Dec 18
I work for EFH Contracting, we do home remodeling, renovations, etc. and we use Nova Junk on every job. They are well priced and the workers are great. They are always on time, very friendly, get the job done right, and leave the site clean. We will continue to use them
Janell Herring
Janell Herring
19:29 05 Nov 18