Testimonials
Here are a sampling of some of the comments our customers were nice enough to leave for us. Read all of our verified reviews or check out our reviews at Yelp.
EXCELLENT Based on 461 reviews Kaitlyn Vaughn2024-09-23Trustindex verifies that the original source of the review is Google. Nova Junk Removal was incredibly helpful in getting rid of some things after downsizing. They were easy to schedule, communicative, and much more affordable than one of the bigger companies we got a quote from. My only issue was they told me they would arrive between 12-3 and then called at 9 am saying they were on the way. I had made plans for the morning, so I had to negotiate arrivals times with pick-up crew. Nova Junk Removal is 100% a company I will use again, I will just confirm the appointment window the day before. Erica Pytlovany2024-09-20Trustindex verifies that the original source of the review is Google. We've called Nova Junk a number of times now and will continue to use and recommend them. They are always professional, friendly, careful and easy to work with. Roberta Massiah2024-08-30Trustindex verifies that the original source of the review is Google. I can't recommend Nova Junk more highly! This is my third time using their service and I was equally pleased. The scheduling process was simple; the team arrived right within the window. The two gentlemen who came to take on my job were friendly, professional, and super efficient. They removed four separate piles of all kinds of stuff from my home; much of it wasn't boxed or bagged and they just whipped through it. Payment was simple and was a great value (and MUCH less expensive than a major competitor I used many years ago. The fact that they donate and recycle the items they can also is a huge part of why I came back to this service. Definitely a strong recommendation and I'll be back! Sara Blanco2024-08-13Trustindex verifies that the original source of the review is Google. Nova Junk was so easy and upfront! Scheduling, even when I had to make a quick change, was very easy. Staff were friendly on the phone and in-person. They were accurate and fair in their estimation of how much of the truck my stuff would take up, and charged based on their preset pricing scale. No surprises. I was especially impressed with the care they took to not ding any of the paint in my apartment's hallway, even going around some tight corners with large and heavy items. Would totally hire again! Cathy Kramer2024-07-31Trustindex verifies that the original source of the review is Google. Excellent service and fair pricing. I have used them several times and it always been a good experience. Highly recommend SSPK2024-07-27Trustindex verifies that the original source of the review is Google. Quick, efficient and affordable! Great customer service and kind workers who removed our furniture. Our new place to call for removal as they also donate to charity. Highly recommend! kim keleher2024-07-15Trustindex verifies that the original source of the review is Google. I was able to schedule a quick pick up. Given a quote on the phone. The crew that came for the job were great at letting me know their time line. They were pleasant and efficient. Great experience. I will use them again. Thank you! Timothy Elder2024-07-11Trustindex verifies that the original source of the review is Google. We had two large file cabinets removed. Communication with the company was excellent. They arrived on time. They removed the file cabinets very quickly and easily. The two men that came to remove the cabinets were friendly and professional. Job was done at a very reasonable price. Very happy with the experience
EXCELLENT Based on 277 reviews Steve M.2024-10-04Verified Fast, thorough, and prompt. Scheduling was an ease. The first day they couldn't find parking but rescheduled to the next day. Very easy. Sara R.2024-09-23Verified Nova Junk was great. We called and they came the next day, surveyed our junk, gave us a price and took everything away within hours. Very competitive price, too. Junk removers were friendly - offer them some water for their hard work. Christy M.2024-07-26Verified I called the day before for the removal of a reclining loveseat. The Nova Junk team arrived early in the time window I had been provided, which was great! They were efficient in taking it out through the condo building hallway and stairs. Howard W.2024-07-22Verified All their five star reviews are right on the mark. We hired Nova Junk to remove old furniture, grill, and some miscellaneous junk. Norman was incredibly responsive to my request for quote and to several emails with questions. Work was well within quoted price. The crew was amazing - they called ahead when they were on their way and they had enough people to do the work quickly. And... they were very nice and took great care getting stuff out. Amanda R.2024-06-22Verified Fantastic crew--They responded to our estimate request quickly, showed up on time, and were friendly and professional to boot! Would hire them again in a heartbeat. Patty N.2024-06-20Verified I just had NOVA Junk visit my home. WOW! THEY WERE AMAZING! I had gathered all my trash, recycling, and items that could be donated to charity. I had also picked out a few larger items that I no longer needed for them to remove. I can't believe how quickly and efficiently it all went. The team was friendly, professional, and well-organized. And the price was more than reasonable. Highly recommend them. M K.2024-06-06Verified On time, efficient, and professional. Thanks guys for cleaning out my mom's attic! Norman and his whole team were sensitive to mom's feelings and reassured her through the whole process. Special shout out to Patrick for being patient with my mom when she wanted to peek inside every box before the rest of the crew put it on the truck. I'm so glad we hired Nova Junk. They are worth every penny! Gabe W.2024-06-03Verified I hired Nova Junk to remove a 3-piece sectional couch from the second floor of my house. They called me about 30 minutes before they arrived, arrived on time, and took the couch out quickly and professionally. Emma P.2024-05-02Verified I cant believe how efficient hard working and polite the crew. They were on time worked swiftly and were a delight to watch their accuracy. The cost was best out of the 4 estimates and you did not feel like they were gouging you. I'm moving out of my house after 30 years of accumulated junk and will definitely be calling them for more help. They were GREAT Kristin J.2024-04-12Verified Would very highly recommend this company! They made everything so extremely easy. Norman responded very quickly to my request for a quote and we scheduled seamlessly via e-mail. The hauling team arrived exactly on time, was very nice and communicative, and super fast. Payment was also made very easy. The whole service is very high quality. Great experience. Thanks so much, NoVA Junk!!