What are the Qualities of a Good Junk Removal Company

You have some junk to be hauled away and you know you don’t have the time to do it yourself. You do some looking online and find several junk removal businesses in your area. Now you have to decide which one to call.

Pricing is important, but it shouldn’t necessarily be the deciding factor. After all, you could find help on Craigslist from some guy with a truck. Yet, you don’t know anything about this person and if something happens while they’re taking away your stuff whose responsible.

Adequate Equipment

You want to make sure they have the equipment to take care of your project. You Washington DC Junk Removal Companydon’t want a company making multiple trips because they only have a small truck. Likewise, you should make sure they have enough manpower if it’s going to be a big project. Again you don’t want the project drawn out because a single person is hauling everything out to the truck

Cleanup Afterward

If you have a pile of trash off to the side or expecting them to haul away an old hot tub or shed, you don’t want them to leave a mess behind. A responsible hauler will sweep up everything so that all you have left is an empty space.

Prompt Removal

The whole idea behind hiring a junk removal company is to save you time. If you end up waiting around hours after the scheduled appointment, it’s not only an inconvenience. It could also cause you to be late for work or for picking the kids up from school. The cable company gives you a 4-hour window in which they’ll arrive, but a reputable junk removal company should be more specific than that.

If they are running late for some reason they should let you know immediately so you can reschedule if necessary.

Are They Eco-Friendly

This might not be a major consideration to your choice, but it should be. Every year its estimated that 254 million tons of waste is taken to landfills in the U.S. Anything that can be done to cut down on that number will help the environment. In areas with a larger population, the amount of space in the

Donating reusable items to a charity

landfill could become an issue, as well.

An eco-friendly junk removal company will only take what is absolutely necessary to the landfill. They’ll look for items that can be donated or recycled. When you speak with a hauler, ask them if they do anything to lessen the amount they take to the landfill. If they don’t and enough people ask about it, it could result in them changing their approach.

Are They Bonded and Insured?

As mentioned before, hiring someone off the street could be a bad idea if something goes wrong. With a company that is bonded and fully insured, you don’t have to worry about a problem becoming an expensive bill. Granted chances are nothing will go wrong, but why take a chance with an uninsured company.

What Type of Reviews Do They Have

This might be one of the main deciding factors. Today you can find reviews at several places about a junk removal company. Their Google local listing is the first place. You can see the reviews left not just on Google, but also on other third-party sites. Take a few minutes to read some of them. Do they talk about the company being on time or providing an accurate quote? Were they courteous and professional?

Other sites to check for reviews are AngiesList, Home Advisor, Yelp, and Facebook.

Will They Be Able to Take All Your Junk

One thing when you speak to a junk hauler is to let them know what you have to be hauled. You don’t want them to show up and find they can’t take some of your items because they’re prohibited from doing so. There are things almost any junk removal company can’t haul, such as commercial waste or asbestos. For things like those, you might have to look for other options. Most likely the junk removal company can recommend a business.

Is Their Pricing Affordable

When you call, they should supply you with an estimate. Compare it to a couple other companies if necessary. Yet, as we pointed out, that shouldn’t be the only deciding factor. If they have low prices, but a lot of negative reviews, it might be better to go with the next most affordable company.

Not Disrupting Your Business

If you’re a business, you don’t want your customers or your employees to be bothered. Depending on your businesses hours you might not be able to schedule something after hours. So make sure they’re aware of this and they should be able to courteously and efficiently clear out your junk with little to no disruption.

If your home or your business has junk to be called and reside in Washington DC, northern Virginia and parts of Maryland, then call Nova Junk. If you look through our site, you’ll see we meet all the criteria for a good junk removal company.

When you call us at 571-432-8162, we’ll be glad to answer any questions you might have and then schedule a pickup that is convenient for you.

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After my couch and armchair donation was declined by the Salvation Army, I had to quickly move them out of my stairwell. Thankfully, Nova Junk was able to fit me into their pickup route the same day. Oscar and Jose were very quick and courteous in moving the bulky items away, and the whole job was completed less than two hours after I made the initial call. I was very impressed with their service.
Jason Lai
Jason Lai
01:54 10 Sep 19
Daniel and team were awesome. Fast, took everything I asked, and reasonably priced. Plan to use them again for my next junk pickup
Rob Kramer
Rob Kramer
22:23 09 Sep 19
Great customer service. They arrived when they said they would, were efficient, polite and professional. The price was fair and it was a good value. I would definitely use this company in the future
Lisa Bowman
Lisa Bowman
21:11 09 Sep 19
I needed the removal of both a queen-sized bed & a 2nd refrigerator to make room for my aging Mother's hospital bed as she comes home for hospice/end-of-life care. The three man crew was quick, friendly, and actually helped get the last portion of the bed frame dismantled. For the price...compared to about $145 MORE quoted by 1-800-SHALL-NOT-BE-NAMED ...it was a smooth job in the middle of a tumultuous day at a reasonable cost. Thank you!
Steve Ray
Steve Ray
20:16 07 Sep 19
I found Nova Junk removal by doing a quick search on Google. I only had a few pieces of furniture to dispose of so, I was looking for a company that had a fair and reasonable quote. I found that with Nova Junk. They gave me a window of time for arrival. Called me 45 mins in advance. They were professional. Quick and pleasant. I will definitely use again.
Ramona Turner
Ramona Turner
20:12 12 Aug 19
I've used Nova Junk twice over the past few months and love them! I literally found them online and took a chance. They are always prompt, nice, quick and very reasonable. I was clearing out my father's estate which was a very stressful time. They were one aspect I never had to worry about!
Margo Kent
Margo Kent
19:20 12 Aug 19
I have used this company twice and each time they have been prompt, courteous and reasonably priced. A shout-out to OMAR who recently lead a team to pick up my projection television, et. al. He even gave me free advice on totally unrelated water drainage issues that I have been having. Thanks again Omar.
Douglas Rennert
Douglas Rennert
13:23 03 Aug 19
I was very impressed with the services of Nova Junk Hauling from initial contact to completion. My inquiry was promptly responded to with a very reasonable quote on a Sunday evening, yet. The young woman I spoke with on the telephone was most pleasant and accommodating. They kindly squeezed me into a busy schedule. The two gentlemen called 30 minutes before their arrival, and arrived 100% on-time. The guys were friendly, fabulous, courteous, well spoken, professional, and very good at their job. They did everything in their power to make the move completely painless for me. They actually charged me less than I was quoted, as the load was not that large (they also accept check or credit card on the spot!) So, from initial appointment through payment, I cannot recommend Nova Junk Hauling highly enough. I have added them to my contact book, and will most happily look forward to using their services again. Thank you, Nova Junk!
Fraudulent Productions
Fraudulent Productions
17:35 25 Jul 19
EXCELLENT experience! The team was very thorough, professional and quick. When we said take everything, they didn't leave anything behind. I highly recommend Nova! I also like that they distribute and donate what isn't actual trash!
Sadona Miller
Sadona Miller
18:28 01 Jul 19
Great service! From the first phone call, to cost estimate, to pickup all in under 2.5hrs. WOW!
John Schatz
John Schatz
16:46 20 Jun 19
Nova Junk is the best of the best! Norman and his crew are trustworthy, professional, understanding, polite and respectful. I was extremely pleased with how they immediately introduced themselves upon arrival, called before arriving, were on time, and verified which items were to be removed. The crew worked closely together as a team and were the most polite group of guys in their inter-actions with me. After the job was done, Norman called to ensure I was satisfied and that there were no issues. A scale of 1 -10, does not go high enough for this extremely professional company!
Karen Preuss
Karen Preuss
14:42 31 May 19
Nova Junk arrived on-time and prepared. They were able to remove my items quicker than expected, including a few items I discovered I needed removed after submitting for my initial quote. Great experience and I would absolutely recommend Nova Junk.
Nicholas Carter
Nicholas Carter
21:13 14 May 19
I am really pleased with my experience with NOVA Junk. I was able to get a quote through Yelp, and their quote was much better than their competitors. Scheduling was a breeze. Three men showed up, and all I had to do was point to the items I wanted removed and they did all the hard work. They worked quickly and took care to not damage the walls or floors while they worked. I was given a final quote once everything was in the truck and it turned out to be less than I was initially quoted, so that was the cherry on the top of a great experience! I will definitely use NOVA Junk again in the future if we ever need furniture removed.
Alessia Eiseman
Alessia Eiseman
15:51 17 Apr 19
NOVA Junk Removal came to the rescue after College Hunks failed me. They were able to come out to me in Laurel, MD just a few hours after my request. They were very fast and professional. I highly recommend this service.
Nikki S
Nikki S
19:30 30 Mar 19
The crew came to my house within 48 hours of my phone call to remove junks and old storage shed. The price is very reasonable and their service is great. The staff is courteous and very professional. Great job!
Irene Larinke
Irene Larinke
21:46 29 Mar 19
Nova Junk provide excellent service, hauling away a condo full of furniture that I needed to get rid of. I really like the way they do business -- recycling whatever they can, paying workers comp, etc. I thought their price was quite competitive and fair. Omar is a true professional, and he and his team (Rolland, Basharty, etc.) were on time, worked quickly but carefully, and just did a great job. I am happy to tell others about them.
John Mercer
John Mercer
18:43 20 Mar 19
I found NOVA Junk on Yelp and spoke with the owner, Norman, to set up some time for his team to come get some old furniture and misc junk I wanted removed. Miguel & Omar showed up on the earlier part of the window which was given to me and were in and out in less than 30 minutes. They were very respectful of my home and checked in with me before and after to make sure everything was done how I needed it. I would definitely recommend them!
Diti Bhasin
Diti Bhasin
14:01 04 Mar 19
Service was good overall. Nova Junk removal service was on time, quick, and professional. The reason it is not 5 out of 5 stars is that the website states that they “professionally dispose of all types of waste.” However, I needed to have some old unused paint hauled away and was told by the crew when they arrived that they couldn’t accept it.
Theodious McKinnon
Theodious McKinnon
17:12 25 Feb 19
Nova Junk is amazing! Scheduling was so easy with Norman and they made my moving day seamless with Steven and Pablo picking up my furniture. They were efficient, polite, and courteous. I would highly recommend using them!
Maria Jose Araya
Maria Jose Araya
15:18 25 Feb 19
The company responded to our request promptly and scheduled a pickup in a very short time. The pickup crew came and the three young people are all very friendly and finished the job in a short time and cleaned up the spot we piled up the junky items we had even though we told them we could do it by ourselves. These are very professional people and trust worth. We will definitely use this company again in the future.
Freda Chao
Freda Chao
14:21 04 Feb 19
Excellent service, showed up early and called in advance. Not only cleared out junk efficiently, 2 men moved furniture from my basement to my first floor without doing any damage to my home or furniture. They worked as a team and WAs reliable. I will definitely hire Nova Junk Removal in the future.
Dezi Kolani
Dezi Kolani
17:11 28 Jan 19
I asked for several estimates to get rid of some furniture in my home. Nova junk was almost the lowest price, but with the highest recommendations from reviewers. I must add my vote to this high score. The crew came on time, called before coming to alert me of their arrival time, were polite and careful in everything that they did. I will definitely use them in the future!
Jim Blackie
Jim Blackie
19:19 18 Jan 19
We required an old 1950's era shed and junked-interior cleared from our property. Norm was quick to respond to our inquiry and offered a fair quote. Him and his crew showed up right on time and cleared everything in under 2 hours. They left the work area clear of debris and called after to confirm the work was completed and back gate closed. I would recommend Nova Junk and certainly use their services again.
Cody Clarke
Cody Clarke
17:03 18 Dec 18
The guys were so friendly and patient when I was running a little late. Also very efficient with removing my items. I’d highly recommend them!
Amy Olson
Amy Olson
13:20 14 Dec 18
I work for EFH Contracting, we do home remodeling, renovations, etc. and we use Nova Junk on every job. They are well priced and the workers are great. They are always on time, very friendly, get the job done right, and leave the site clean. We will continue to use them
Janell Herring
Janell Herring
19:29 05 Nov 18